Last updated March 14, 2025

AGREEMENT TO OUR LEGAL TERMS

These Legal Terms form a binding agreement between you and Rachel’s Exclusive Spa Treatments REST Mobile Spa Events LLC. This applies whether you are acting as an individual or on behalf of an entity (“you”). The agreement is with REST Mobile Spa Events LLC (“Company,” “we,” “us,” or “our”). It governs your access to and use of our services (“Services”). By accessing or using the Services, you acknowledge that you have read and understood the Legal Terms. You agree to be bound by these terms.

IF YOU DO NOT AGREE TO ALL OF THESE LEGAL TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES. YOU MUST IMMEDIATELY CEASE USE.

We recommend that you print a copy of these Legal Terms for your records.

TABLE OF CONTENTS

1. OUR SERVICES

2. INTELLECTUAL PROPERTY RIGHTS

3. USER REPRESENTATIONS

4. PRODUCTS

5. PURCHASES AND PAYMENT

6. RETURN POLICY

7. PROHIBITED ACTIVITIES

8. USER GENERATED CONTRIBUTIONS

9. CONTRIBUTION LICENSE

10. GUIDELINES FOR REVIEWS

11. MOBILE APPLICATION LICENSE

12. SERVICES MANAGEMENT

13. PRIVACY POLICY

14. COPYRIGHT INFRINGEMENTS

15. TERM AND TERMINATION

16. MODIFICATIONS AND INTERRUPTIONS

17. GOVERNING LAW

18. DISPUTE RESOLUTION

19. CORRECTIONS

20. DISCLAIMER

21. LIMITATIONS OF LIABILITY

22. INDEMNIFICATION

23. USER DATA

24. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

25. CALIFORNIA USERS AND RESIDENTS

26. MISCELLANEOUS

1. OUR SERVICES

Luxury Wellness, Hair care, and Skincare Services

I. Hair care Services

Basic Hair care Services (Starting at $20 – $200)

Shampoo & Conditioning Treatments – Deeply cleanse and hydrate your hair with our nourishing treatment.
Silk Press & Blowouts – Achieve sleek, smooth, and frizz-free hair.
Trim & Haircut Services – Maintain healthy ends with precision cuts tailored to your style.
Protective Styling – Braids, twists, and other styles that promote hair growth and reduce manipulation.
Scalp Detox & Exfoliation – Remove buildup and promote a healthy scalp environment for growth.

Specialty Hair Treatments (Starting at $200 – $500)

My Natural Coil Hydration Therapy – A premium treatment designed to deeply moisturize and restore natural curls and coils.
Restorative Hair Repair – Strengthens damaged or chemically treated hair with advanced reparative formulas.
Custom Hair Treatments – Tailored to address specific concerns like dryness, thinning, or scalp conditions.

II. Skincare Services

Facial Treatments (Starting at $50 – $250)

Signature REST Facial – A customized facial designed for deep cleansing, hydration, and relaxation.
Acne & Blemish Control Facial – Targets breakouts and prevents future acne with specialized treatments.
Hydrating & Brightening Facial – Restores radiance and deeply nourishes dull, tired skin.
Anti-Aging & Collagen Boosting Facial – Reduces fine lines and promotes firm, youthful skin.

Specialty Skin Treatments (Starting at $200 – $1000)

REST Gold Facial – A luxury facial using 24K gold-infused products for ultimate rejuvenation.
Chemical Peels & Exfoliation Treatments – Removes dead skin cells, brightens skin, and reduces imperfections.
Microdermabrasion & Dermaplaning – Enhances skin texture and tone for a smooth, glowing complexion.

III. Spa & Wellness Services

Body Treatments & Massage Therapy (Starting at $50 – $250)

Aromatherapy Massage – A relaxing massage with essential oils to promote wellness.
Deep Tissue Massage – Targets tension and relieves muscle soreness.
Body Scrubs & Wraps – Exfoliating and detoxifying treatments for radiant skin.
Hot Stone Massage – Uses heated stones for deep relaxation and improved circulation.

Luxury & Specialty Spa Services (Starting at $200 – $500)

REST Detox Ritual – A full-body detox treatment to refresh and restore balance.
Lymphatic Drainage Massage – Encourages detoxification and boosts circulation.
Hydrotherapy & Steam Treatments – Enhances relaxation while hydrating and cleansing the skin.

IV. Mobile Spa Services (REST Mobile Spa – Unisex & LGBTQ-Safe Space)

Luxury spa services delivered to your location.

Mobile Spa Packages (Custom Pricing Available)

Private Relaxation Sessions – Tailored treatments for individuals or couples.
Group Spa Experiences – Perfect for events, bridal parties, and wellness retreats.
Corporate Wellness Packages – On-site relaxation and stress relief for employees.

V. Custom Wellness & VIP Services (Pricing Upon Request)

VIP Luxury Spa Days – An exclusive spa experience featuring customized treatments.
Personalized Hair & Skincare Regimens – One-on-one consultations to design a routine for your unique needs.
Exclusive Retreats & Wellness Programs – Holistic wellness plans for long-term results.

2. INTELLECTUAL PROPERTY RIGHTS

Our intellectual property

All content, branding, products, and formulations associated with Rachel’s Exclusive Spa Treatments belong exclusively to the company. Designs, trademarks, logos, and other intellectual property also belong to the company. This includes REST Mobile Spa, My Natural Coil, and Rest Skincare. These assets are protected under applicable copyright, trademark, and intellectual property laws.

Unauthorized reproduction, distribution, or modification of any materials is strictly prohibited. Use of formulations or brand elements without explicit written consent from Rachel’s Exclusive Spa Treatments is prohibited. Legal action may result from violations.

By engaging in our products and services, you acknowledge and respect our intellectual property rights. For licensing or partnership inquiries, please contact us directly.

3. User representations

Typically refers to the ways in which users (or customers) are portrayed or understood in a system, service, or product. In various contexts, it could mean:

In software or digital environments: How a user is represented within a system (e.g., through an avatar, username, or profile) or how the system understands and handles user data and preferences.
In marketing and branding: Understand how your target customers or audience are represented. This includes demographic and psychographic profiles. Consider their attitudes, needs, and behaviors. These factors shape how a brand interacts with them.
In a social context: The way individuals or groups see themselves. They can also be seen by others. This is particularly in relation to how they are represented in media, products, or services.

For Rachel’s Exclusive Spa Treatments and REST Mobile Spa, User Representations could encompass how the business is portrayed by customers. It could also include how customers perceive it, both visually and in terms of service ethos. Here’s how these representations could play out:

1. Brand Identity:

Rachel’s Exclusive Spa Treatments: The name itself conveys luxury, exclusivity, and a personalized spa experience. The logo, website design, and visual elements should exude sophistication and professionalism, aiming to attract individuals looking for premium services. The messaging could emphasize wellness, self-care, and quality in both skincare and hair care.
REST Mobile Spa: As a mobile service, branding could emphasize flexibility, convenience, and accessibility. It’s about bringing the spa experience to your door, creating a sense of relaxation and peace wherever the client is.

2. Customer Perception:

Rachel’s Exclusive Spa Treatments: Customers likely view the brand as high-end and exclusive. It offers products and services that cater to a range of hair textures. This is especially true for those in the Black community. The focus is on personalized care, expertise in diverse hair and skin needs, and wellness.
REST Mobile Spa: REST could be perceived as a more intimate, flexible version of the brand. It offers a personalized experience in a comfortable setting. The space possibly focuses on inclusivity and being a safe space for all customers, including LGBTQ individuals.

3. Tone and Communication:

Rachel’s Exclusive Spa Treatments: The tone could be refined and caring, offering both expertise and warmth. The language would focus on luxury, high-end service, and client satisfaction.
REST Mobile Spa: The tone for REST could be more relaxed, friendly, and accessible, reflecting its mobile nature. Emphasis could be placed on convenience and comfort, as well as inclusivity and safety for all clients.

4. Client Experience:

Rachel’s Exclusive Spa Treatments: The client experience can be marketed as a journey of self-care and luxury. The spa-like environment, combined with high-quality products, would give customers a premium and rejuvenating experience.
REST Mobile Spa: The client experience here is unique in that it’s designed for ultimate convenience and flexibility. Whether in the comfort of a home or office, customers can expect high-quality, personalized treatments. These treatments are provided in a relaxed setting. This approach makes wellness accessible anytime and anywhere.

5. Core Values Represented:

Rachel’s Exclusive Spa Treatments: Expertise in diverse hair and skin care needs, wellness, inclusivity, quality products and services, luxury, self-care.
REST Mobile Spa: Convenience, inclusivity, flexibility, personalized service, and relaxation. Also, creating a safe, welcoming space for all individuals, including the LGBTQ community.

4. Products

For Rachel’s Exclusive Spa Treatments, given your focus on wellness, high-quality hair care, and skincare, here are some product ideas that could align with your brand and cater to your target audience:

1. Hair Care Products:

My Natural Coil Line:
- Coil-Defining Cream: A moisturizing cream that defines curls without weighing them down, ideal for coiled and textured hair.
- Hydrating Hair Oil: A rich oil blend that nourishes and seals moisture in natural curls and coils.
- Scalp Treatment Serum: An oil-based treatment for a healthy, flake-free scalp. Includes soothing ingredients like tea tree or peppermint oil.
- Curl-Boosting Leave-In Conditioner: A lightweight spray that enhances curl shape and combats frizz.
- Moisturizing Shampoo & Conditioner: Sulfate-free formulas designed for natural hair, providing nourishment and strength.
Rest Skincare Line:
- Rejuvenating Hair Mask: Deep conditioning treatment packed with natural oils like shea butter and avocado.
- Heat Protection Spray: A lightweight spray that shields hair from heat styling tools while adding shine.

2. Skincare Products:

Rest Skincare Line:
- Brightening Facial Serum: A serum with vitamin C to even skin tone and promote a healthy glow.
- Hydrating Face Cream: A rich moisturizer that leaves skin feeling soft and hydrated.
- Exfoliating Scrub: A gentle scrub with natural exfoliants like sugar or ground coffee to remove dead skin cells.
- Anti-Aging Night Cream: A luxurious cream that promotes skin repair and hydration overnight.
- Clay Mask: A detoxifying mask that pulls impurities from the skin, suitable for all skin types.
- Gentle Facial Cleanser: A sulfate-free cleanser that removes makeup and impurities without drying out the skin.

3. Mobile Spa Specialty Products:

Aromatherapy Candles: Soothing candles with calming scents like lavender or eucalyptus.
Body Scrub: A luxurious sugar or salt scrub infused with essential oils, perfect for spa treatments.
Hand & Foot Scrub: A special scrub to soften hands and feet, an excellent addition to your mobile spa service.
Massage Oils: A blend of natural oils for a relaxing massage experience during your mobile spa treatments.

4. Customizable Wellness Kits:

Coil Care Kit: A personalized kit with your best-selling products (e.g., coil-defining cream, leave-in conditioner, and hair oil).
Skincare Routine Kit: A set including cleanser, toner, serum, and moisturizer for a complete skincare routine.
Luxury Spa Kit: Includes a combination of spa treatments like body scrubs, masks, candles, and oils.

5. Purchases and Payment Policy

Effective Date: March 2025

At Rachel’s Exclusive Spa Treatments and REST Mobile Spa, we are committed to providing you with a seamless shopping experience. We also ensure a secure service experience. This policy outlines the terms and conditions surrounding purchases and payments made through our website and mobile services.

1. Payment Methods

We accept the following forms of payment for all purchases made through our website and mobile services:

Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit and debit cards.
PayPal: Secure payment through PayPal accounts.
Gift Cards: Accepted for both products and services.

All payments must be made in full before the service is provided or the products are shipped.

2. Pricing

All product and service prices are listed in USD and are subject to change without notice. Prices for services may vary based on location, service type, and any customization requests. Taxes and service fees may be added depending on your location and applicable laws.

3. Booking Services

For services booked through REST Mobile Spa, payment is required at the time of booking to secure your appointment. Appointments can be made online through our website or by contacting our customer service team.

Cancellation Policy: We understand that plans can change. If you need to cancel or reschedule, please provide at least 24 hours’ notice. Cancellations made less than 24 hours before the scheduled service will incur a 50% cancellation fee. No shows will be charged the full price of the service.

4. Product Orders

For products purchased through Rachel’s Exclusive Spa Treatments, payment is required at the time of the order. Once the order is confirmed, we will begin processing and preparing the products for shipment.

Shipping: Delivery charges may apply depending on your location. Please allow [insert shipping time frame] for processing and delivery of your order. Orders outside of the [country/region] may incur additional customs fees or taxes that are the responsibility of the customer.

5. Refund and Returns

We want you to be completely satisfied with your purchase. If you are not satisfied with a product or service, we offer the following:

Products: If you are not happy with your product purchase, we offer a 30-day return policy. Products must be unopened and unused in their original packaging. For defective or damaged products, please contact us immediately.
Services: If you are dissatisfied with the service, please reach out to us within 48 hours of receiving the service. We will work with you to resolve the issue or offer a refund or replacement service on a case-by-case basis.

Non-Refundable Items: Customized or personalized products, gift cards, and bookings that fall under the cancellation fee policy are non-refundable.

6. Security and Privacy

We take the security of your personal and payment information seriously. All transactions made through our website are secured using industry-standard encryption technology. We never share your payment details with third parties except for the necessary processing of your payment.

For more information on how we protect your data, please review our [Privacy Policy].

7. Promotions and Discounts

Any discounts or promotional offers will be communicated via email, our website, or social media. These offers are subject to availability. They may have specific terms and conditions, such as expiration dates or exclusions of certain products and services.

8. Contact Information

If you have any questions or concerns about our purchases and payment policy, please don’t hesitate to reach out to our customer service team at:

Phone: 551-501-9358
Email: restmobilespaevents@gmail.com
Address: Englewood, NJ 07631

6. Return Policy

Returns must be requested within 30 days of purchase.
Products must be unused and in original packaging (unless defective).
Refunds will be processed within 7-10 business days after receiving the returned item.
Shipping fees are non-refundable.
Return Shipping Address:
Rachel’s Exclusive Spa Treatments
178 Prospect Street, Englewood NJ 07631
For questions or assistance, contact us at RESTMSE@gmail.com or 551-501-9358

7. Prohibited Activities Policy

Prohibited Activities Policy

Effective Date: March 2025

At Rachel’s Exclusive Spa Treatments and REST Mobile Spa, we are committed to providing a safe environment. We ensure respect for all our clients and employees. We also aim to create an enjoyable experience. We ensure the highest standard of service. We also maintain a positive experience for everyone. We have outlined prohibited activities not permitted during any interactions with our services, products, or staff.

1. Harassment, Abuse, or Discrimination

Harassment, bullying, verbal abuse, or discrimination of any kind is strictly prohibited. This includes actions based on race, gender, sexual orientation, age, religion, disability, or any other protected characteristic.
Inappropriate language, behavior, or actions that make others feel uncomfortable or unsafe will not be tolerated. Any form of harassment directed at our employees will not be tolerated. It also applies to harassment directed at other clients or any individual connected to Rachel’s Exclusive Spa Treatments. It also applies to anyone connected to REST Mobile Spa.

2. Illegal Activities

Engaging in any activity that is illegal under local, state, or federal laws is prohibited. This rule applies while using our products or services.
This includes the use or possession of illegal drugs. It also includes fraudulent transactions. Additionally, it encompasses activities that may harm the safety or reputation of our brand.

3. Disruptive Behavior

Disruptive, violent, or threatening behavior is prohibited at all times. This includes any activity that interferes with the safety or comfort of Rachel’s Exclusive Spa Treatments. It also includes actions that disrupt the operations of REST Mobile Spa.
Destruction of property, theft, or vandalism will lead to immediate removal from the premises. Services will also be terminated.

4. Abuse of Products or Services

Any misuse or abuse of our products or services, including attempts to resell products or services without authorization, is prohibited.
All products and services should be used according to the instructions provided. Rachel’s Exclusive Spa Treatments and REST Mobile Spa are not responsible for any adverse reactions or damage(s) resulting from misuse.

5. Fraudulent Activities

Any form of fraudulent activity is prohibited. This includes providing false information during booking. It also covers making fraudulent payments. Attempting to charge back payments without valid cause is prohibited as well.
Customers engaging in fraudulent activities may be banned from future services and may face legal consequences.

6. Unauthorized Recordings

Unauthorized recording (audio or video) of our services, employees, or other clients is prohibited. We ask everyone to respect the privacy of others. Please refrain from recording in our facilities or during mobile services.
Any recording made without consent will result in immediate termination of service and possible legal action.

7. Personal Health or Safety Risks

Customers are required to disclose any medical conditions or health concerns prior to receiving services. Failure to do so may result in the refusal of service. This is to ensure the safety and well-being of both the client and our employees.
Rachel’s Exclusive Spa Treatments and REST Mobile Spa reserve the right to refuse service. This applies to any individual who poses a risk to their own health. They may also refuse service if the individual poses a risk to others’ health. Additionally, they can deny service if safety of the staff is at risk.

8. Unethical Practices

Any attempt to engage in unethical practices is prohibited. This includes attempting to influence our services, prices, or decisions by offering bribes, threats, or inappropriate conduct.
We maintain the highest level of integrity and will not tolerate any actions that seek to undermine our standards.

9. Compliance with Local Laws

All clients must comply with the local laws and regulations of the area where services are being provided. This includes laws related to health and safety. Privacy and consumer protection laws must also be followed.

10. Consequences of Violating Prohibited Activities

Any violation of this Prohibited Activities Policy may result in immediate suspension or termination of services. It may also lead to permanent banning from Rachel’s Exclusive Spa Treatments or REST Mobile Spa services. Clients engaging in any prohibited activities may face legal action. This includes, but is not limited to, criminal prosecution or civil liability.

We appreciate your cooperation in helping to maintain a positive and respectful environment for all individuals involved. If you have any questions about this policy, please contact our customer service team.

Contact Information:

Phone: 551-501-9358
Email: restmobilespaevents@gmail.com
Address: Englewood, NJ 07631

8. User-Generated Contributions Policy

Effective Date: March 2025

At Rachel’s Exclusive Spa Treatments and REST Mobile Spa, we value the input and feedback of our customers. Your contributions help others make informed decisions, and we strive to foster a respectful and safe space for all. This User-Generated Contributions Policy outlines the terms and conditions. It applies to any content such as reviews, comments, photos, and other submissions. These can be shared on our website, social media platforms, or through other communication channels.

1. Scope of User-Generated Contributions

By submitting content, you grant Rachel’s Exclusive Spa Treatments and REST Mobile Spa the right to use the content. This includes, but is not limited to, reviews, feedback, photos, videos, or any other materials. We may modify, adapt, publish, and display the content across our website, marketing materials, and social media channels. You retain ownership of your contributions. However, you give us a non-exclusive, worldwide, royalty-free license to use the content as outlined above.

2. Content Guidelines

We encourage authentic, honest, and respectful contributions. Please ensure that your content adheres to the following guidelines:

Respectful and Constructive: Avoid harmful or defamatory language. Do not use content that promotes hate speech, harassment, or discrimination of any kind.
Accuracy: Ensure that the information you provide is true and accurate to the best of your knowledge.
No Infringement: Do not post content that infringes on any third-party copyrights, trademarks, or intellectual property rights.
Appropriateness: Do not post offensive, obscene, or sexually explicit content. This includes profane language, explicit images, or anything that may be considered inappropriate.
Personal Information: Do not share personal information. This includes, but is not limited to, phone numbers, addresses, or financial details. Do not share this information about yourself or others.

3. Moderation and Removal of Content

While we encourage freedom of expression, we reserve the right to review and moderate all user-generated contributions. Content that violates this policy may be removed or edited without notice.

We may remove contributions that:

Are misleading, offensive, or defamatory.
Contain spam, advertisements, or promotional content.
Violate the privacy of others or contain personal data without consent.
Contain any material that we deem illegal, abusive, or harmful to our community.

4. Responsibility for Your Contributions

You are solely responsible for the content you submit. By contributing, you confirm that you have the necessary rights to share that content. You also release Rachel’s Exclusive Spa Treatments from any liability related to the use of your submission. You release REST Mobile Spa from any liability related to the use of your submission.

5. No Compensation

You understand that by submitting content, you are not entitled to any compensation. You will not receive remuneration or royalties from Rachel’s Exclusive Spa Treatments and REST Mobile Spa.

6. Feedback and Reviews

We welcome your reviews of our products and services. Your feedback helps us improve and provides valuable insights for other customers. However, all reviews must adhere to our content guidelines. We may respond to reviews at our discretion. We might also provide additional information where necessary.

7. Privacy

We respect your privacy. Any personal information shared in user-generated content will be governed by our [Privacy Policy]. We do not collect personal information without your consent. We will not share your personal details publicly unless explicitly stated in the content you submit.

8. Termination of Account or Access

We reserve the right to suspend or terminate your access to our website or services. This action may occur if you repeatedly violate our User-Generated Contributions Policy. It can also happen if you engage in activities that harm our community or violate our terms of service.

9. Contact Us

If you have any questions or concerns about this policy or wish to report any content that violates these guidelines, please contact us at:

Email: restmobilespaevents@gmail.com
Phone: 551-501-9358
Website: HTTP://myrestevent.com/contact/

9. Contribution License Policy

Effective Date: March 2025

At Rachel’s Exclusive Spa Treatments and REST Mobile Spa, we welcome contributions from our customers and the public. Whether you’re sharing feedback, submitting creative ideas, or writing a testimonial, this policy governs how we handle your contributions.

1. What Is a Contribution?

A “Contribution” is any feedback, suggestion, review, or testimonial. An idea or concept you submit to Rachel’s Exclusive Spa Treatments is counted as a “Contribution”. Other forms of material you share also count. Sharing with REST Mobile Spa also counts as a “Contribution”. This may include, but is not limited to:

Product and service reviews
Testimonials
Suggestions for new products or services
Photos, videos, or other media

By submitting a Contribution, you are agreeing to the terms outlined in this Contribution License Policy.

2. Ownership and License

You retain ownership of your Contribution. However, by submitting a Contribution to us, you grant Rachel’s Exclusive Spa Treatments and REST Mobile Spa a license. This license is non-exclusive, royalty-free, perpetual, and worldwide. This license allows them to use, edit, and modify your Contribution. They may also display, publish, distribute, and promote it for marketing, advertising, or any other business-related purpose.

This license also extends to using your Contribution on our website. It includes social media platforms and promotional materials. Your Contribution may also be used in other forms of media, both online and offline.

3. No Expectation of Compensation

By submitting a Contribution, you understand that you are not entitled to any compensation. You also understand that you are not entitled to credit or recognition unless otherwise agreed upon in writing. You acknowledge that any Contribution you make is without expectation of financial reward.

4. Representation and Warranties

You represent and warrant that:

You own your Contribution or have the necessary rights to it. You also have the legal capacity to grant us the rights outlined in this policy.
Your Contribution does not violate any third-party rights, including copyright, trademark, or privacy rights.
Your Contribution is free from any harmful, defamatory, or illegal content.

If any claims arise related to your Contribution, you agree to indemnify Rachel’s Exclusive Spa Treatments. You also agree to indemnify REST Mobile Spa from any liability, including legal fees.

5. Moderation and Removal

We reserve the right to moderate, edit, or remove any Contribution that violates our terms of service. This includes contributions that contain offensive language or discriminatory content. It also includes anything that could harm our brand’s reputation.

We also reserve the right to remove Contributions at any time without notice. This action may occur if we believe they are not aligned with our values. They may also be removed if they do not meet our standards.

6. Privacy

Any personal information you provide in a Contribution will be handled in accordance with our [Privacy Policy]. Please be mindful not to include personal details you wish to remain private in your submissions.

7. Contact Information

If you have any questions about this Contribution License Policy or wish to withdraw a Contribution, please contact us at:

Phone: 551-501-9358
Email: RESTmse@gmail.com
Address: Englewood, NJ 07631

10. Guidelines for Reviews Policy

Effective Date: March 2025

At Rachel’s Exclusive Spa Treatments and REST Mobile Spa, we value the feedback and experiences shared by our clients. Reviews help us improve our services and allow potential customers to make informed decisions. To keep all reviews respectful, they should remain constructive. They must also be relevant. We have established the following guidelines for submitting reviews on our website and other review platforms.

1. Honest and Respectful Feedback

We encourage reviews that provide honest and constructive feedback. Whether positive or negative, your opinion matters and helps us improve. We ask that all reviews be respectful of others and the services provided.

2. Content Restrictions

When submitting a review, please adhere to the following guidelines to ensure it remains appropriate for all audiences:

No offensive language: Do not use profanity, offensive, or discriminatory language.
No personal attacks: Please refrain from personal attacks or inflammatory comments about other reviewers or staff members.
Relevant content: Keep reviews focused on the services or products you experienced. Include your specific encounter with Rachel’s Exclusive Spa Treatments. Also mention REST Mobile Spa. Off-topic content, spam, and irrelevant links will be removed.
No false claims: Reviews should not contain inaccurate or misleading information. We reserve the right to remove reviews that make false statements or unfounded accusations.

3. Product and Service Experiences

Products: If you are reviewing a product, please share your experience with its quality, effectiveness, packaging, and value.
Services: If you are reviewing a service (e.g., a spa treatment, mobile service), include details about the service you received, the professionalism of our team, the environment, and your overall satisfaction.

4. Respecting Privacy

For your privacy and the privacy of others:

Do not include sensitive personal information such as phone numbers, email addresses, or private medical details.
- Avoid identifying others by name without their consent.

5. Moderation and Removal of Reviews

All reviews submitted through our website and other platforms may be reviewed and moderated. We reserve the right to remove any reviews that do not adhere to these guidelines or violate our policies. Reviews that are considered spam, offensive, or irrelevant will not be published.

6. Incentives for Reviews

We appreciate your feedback! In some cases, we may offer incentives such as discounts, gift cards, or promotional offers for submitting reviews. These incentives are only provided in exchange for feedback and are not conditional on positive reviews. Your opinion will not be influenced by any reward.

7. Review Integrity

We encourage our customers to provide authentic, genuine feedback based on their experiences. Reviews must be written by those who have actually used our services or products. Posting fake reviews is strictly prohibited. Reviews on behalf of others will also result in the removal of the review. There may be potential further action.

8. Response to Reviews

We value our customers’ input, and we strive to engage with all reviews—both positive and negative. While we cannot respond to every individual review, we will do our best to acknowledge and address any concerns shared.

9. Changes to Review Guidelines

We reserve the right to update or modify these guidelines as needed. Any changes will be reflected on this page and will apply to future reviews submitted. Please review our guidelines regularly to stay updated.

10. Contact Us

If you have any questions or concerns about submitting a review, or if you believe a review violates these guidelines, please contact us at:

Email: RESTmse@gmail.com

11. Mobile Application License Policy

Effective Date: March 2025

Thank you for using Rachel’s Exclusive Spa Treatments and REST Mobile Spa mobile applications (“App”). This Mobile Application License Policy governs your access to the App. It is provided by Rachel’s Exclusive Spa Treatments (“Company,” “we,” or “us”).

1. Grant of License

You are granted a limited, non-exclusive, non-transferable license to use the App. You can use it on a personal, mobile device for lawful purposes. This is in accordance with this License Agreement. The license provided here is subject to your compliance with the terms of this policy.

2. Usage Rights

You may use the App for the following purposes:

Booking Services: To schedule appointments or services through REST Mobile Spa.
Purchasing Products: To purchase products from Rachel’s Exclusive Spa Treatments.
Accessing Exclusive Content: To view content related to your treatments and promotions. Discover offerings from Rachel’s Exclusive Spa Treatments and REST Mobile Spa.
User Account Management: To manage your personal account and service preferences.

You may not use the App for any other purpose, including any commercial use without express permission from the Company.

3. Restrictions on Use

The following activities are prohibited under this License Agreement:

Reverse Engineering: You may not decompile, disassemble, or reverse engineer the App or its underlying code.
Modification: You may not modify, adapt, or translate the App for any unauthorized use.
Copying: You may not copy any part of the App. Do not distribute or replicate it. Personal use is permitted by this policy.
Unauthorized Distribution: You may not distribute the App or any content from the App to any third party.
Inappropriate Use: You may not use the App to engage in illegal, harmful, fraudulent, or abusive activities.

4. Updates and Upgrades

We may periodically update or upgrade the App to improve its functionality and add new features. By using the App, you acknowledge that updates and upgrades may be installed automatically. This installation happens on your device without further notice. You agree to install all necessary updates or upgrades in order to continue using the App.

5. Ownership

The App is owned by Rachel’s Exclusive Spa Treatments and is protected by copyright laws and other intellectual property laws. The App and its content are the property of the Company or its licensors. All associated trademarks, logos, and proprietary information also belong to them. Nothing in this License Agreement shall be construed as transferring any rights, title, or interest in the App to you.

6. Termination of License

This License is effective until terminated. The Company may terminate this License at any time. Termination can occur if you fail to comply with any term or condition of this policy. Upon termination, you must cease all use of the App and delete it from your mobile device.

7. Third-Party Services

The App may contain links to third-party websites or services. These websites or services are not owned or controlled by Rachel’s Exclusive Spa Treatments. We do not control the content of third-party websites or services. We also assume no responsibility for their privacy policies or practices.

8. Privacy and Data Collection

Your use of the App is also governed by our [Privacy Policy]. We may collect personal data to provide you with a better experience. This includes your name, contact details, service preferences, and payment information. For more information on how we collect, use, and store your data, please refer to our [Privacy Policy].

9. Limitation of Liability

The App provides “as is” and “as available,” without warranty of any kind. The Company does not guarantee that the App will be free of errors, interruptions, or bugs. To the maximum extent permitted by law, the Company shall not be liable for any damages. These damages may arise from your use of the App. They can also result from your inability to use the App. This includes direct, indirect, incidental, or consequential damages.

10. Indemnification

You agree to indemnify, defend, and hold harmless Rachel’s Exclusive Spa Treatments, its affiliates, officers, employees, and agents. This applies to any claims, losses, or damages (including legal fees). These arise out of your use of the App or violation of this policy.

11. Governing Law

This License Agreement shall be governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising out of this agreement must be resolved in the appropriate courts of Bergen County, New Jersey. Disputes relating to this agreement must also be resolved there.

12. Contact Information

For any questions or concerns about this Mobile Application License Policy, please contact us at:

Phone: 551-501-9358
Email: restmobilespaevents@gmail.com

12. Services Management Policy

Effective Date: March 2025

At Rachel’s Exclusive Spa Treatments and REST Mobile Spa, we are dedicated to providing exceptional spa services. Our aim is to enhance your wellness experience. This Services Management Policy outlines the terms, conditions, and guidelines for booking, managing, and receiving services through our company.

1. Service Offerings

We provide a range of hair care, skin care, and wellness services. These are available through Rachel’s Exclusive Spa Treatments and REST Mobile Spa. Our services are designed to meet the diverse needs of all our clients, focusing on quality, relaxation, and personalized care.

Services include, but are not limited to:

Hair Care Services: Custom treatments, haircuts, styling, conditioning, and hair treatments specifically designed for diverse hair textures.
Skin Care Services: Facials, body treatments, and skin rejuvenation therapies.
Specialty Services: Spa packages, wellness treatments, mobile spa services for events, and more.

For a complete list of services, including pricing, please visit our website or contact our customer service team.

2. Booking Appointments

All services provided by Rachel’s Exclusive Spa Treatments and REST Mobile Spa must be booked in advance. You can book appointments through the following channels:

Online: Rachel’s Exclusive Spa Treatments
Phone: 551-501-9358
Email: restmobilespaevents@gmail.com

Booking Confirmation: Upon booking, you will receive confirmation via email or SMS with the details of your appointment. For REST Mobile Spa services, confirmation will include the scheduled time, location, and specific service details.

3. Service Customization

We pride ourselves on offering personalized services. When booking a service, please inform us of any preferences. Let us know about any concerns or allergies. This way, we can tailor the experience to your needs. If you are unsure of which service to book, our team is available for consultations to guide you.

4. Appointment Changes and Cancellations

We understand that sometimes plans change. If you need to reschedule or cancel your appointment, please let us know in advance. We kindly ask that you provide at least 24 hours’ notice to avoid a cancellation fee.

Cancellation Fee: Appointments canceled within 24 hours of the scheduled time will incur a 50% cancellation fee.
No-Show: Clients who do not show up for their scheduled service will be charged the full price of the service.

For REST Mobile Spa appointments, cancellations made within 24 hours may also result in a travel fee. The fee depends on the location.

5. On-Site Services (REST Mobile Spa)

For mobile spa services, our team will arrive at the location you provided at the confirmed time. Please ensure that your location is accessible, and the space is ready for the treatment.

Space Requirements: We require a clean, quiet, and private space to perform services. For larger events, additional space may be necessary.
Travel Fees: Travel fees may apply based on distance from our location. These fees will be disclosed at the time of booking.

6. Client Expectations

To ensure a smooth experience for all clients, please be prepared for the following:

Arrival Time: Arrive at least 10-15 minutes prior to your scheduled appointment time to complete any necessary forms or consultations.
Late Arrivals: If you are running late, please notify us as soon as possible. Late arrivals may result in a shortened service, and the full-service fee will still apply.

7. Service Duration

Each service has a specified duration. We make every effort to stick to the scheduled time. However, please note that some services may take longer. This depends on the complexity or customization required.

If additional time is required beyond the scheduled appointment, clients will be notified, and additional fees may apply.

8. Special Requests

If you have any special requests for your appointment (e.g., a specific stylist, skin care products, or additional services), please inform us at the time of booking. We will do our best to meet your needs based on availability.

9. Service Satisfaction

Your satisfaction is our priority. If you are not satisfied with any part of the service, please let us know. Inform us within 48 hours of receiving your service. We are committed to resolving the issue to your satisfaction. This may include an additional treatment, refund, or alternate resolution.

10. Health and Safety

All services provided by Rachel’s Exclusive Spa Treatments and REST Mobile Spa are performed by licensed professionals. They use high-quality and safe products. If you have any health concerns, medical conditions, or allergies, please inform us in advance.

We maintain strict hygiene practices to ensure the safety and well-being of all our clients.

11. Client Confidentiality

We respect the privacy of all our clients. All personal information shared during bookings or services will be kept confidential. It will only be used for providing services and processing payments.

12. Feedback and Improvements

We welcome feedback from our clients to continuously improve our services. After each service, you may receive a request for feedback. Your input helps us ensure that we maintain the highest standards of service and customer satisfaction.

13. Contact Information

For any questions, concerns, or to modify your appointment, please contact our customer service team:

Phone: 551-501-9358
Email: RESTmse@gmail.com

13. Privacy Policy

Effective Date: March 2025

At Rachel’s Exclusive Spa Treatments and REST Mobile Spa, we value and respect your privacy. This [Privacy Policy] explains how we collect your personal information. It describes how we use and store this information. It also outlines how we protect your personal information when you use our website, products, and services. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information to provide you with the best possible services and products. This information may include:

Personal Identification Information: Name, email address, phone number, mailing address, and payment details.
Account Information: When you create an account with us, we may collect your username, password, and preferences.
Transaction Information: Details of products or services you purchase, including payment and billing information.
Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and referring URLs.
Health and Wellness Information: For personalized services, we may ask for information related to your skincare or hair care needs (e.g., allergies, skin type, hair texture). This data is used exclusively for providing our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process your orders and bookings for products and services.
To communicate with you about your purchases, bookings, and any other service-related matters.
To send you promotional materials, offers, and updates (you can opt-out of these communications at any time).
To improve our website, services, and customer experience.
To prevent fraud and enhance the security of our website and transactions.
To comply with legal obligations and resolve disputes.

3. How We Protect Your Information

We are committed to maintaining the security of your personal information. We employ a variety of security measures, including encryption, secure servers, and restricted access to protect your data. We take every precaution to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

Service Providers: We may share your information with trusted third-party service providers. They assist in processing payments and delivering products. They also provide other services necessary to fulfill your orders or bookings.
Legal Compliance: If required by law, we may disclose your information. This action helps us comply with legal obligations. It also allows us to protect our rights or investigate fraud.
Business Transfers: Your information may be transferred if there is a merger. This applies also in case of an acquisition or sale of assets as part of the transaction.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device. They allow us to recognize you when you visit our website again. They remember your preferences. They also analyze site traffic. You can adjust your browser settings to refuse cookies. However, this may affect your ability to use certain features of our website.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

Accessing Your Information: You can request a copy of the personal information we hold about you.
Correcting Your Information: If any of your information is incorrect or incomplete, you can request it to be updated.
Deleting Your Information: You can request that we delete your personal data. This is subject to certain exceptions, such as legal obligations or ongoing business purposes.
Opting Out of Marketing: You can unsubscribe from our promotional emails at any time. Follow the unsubscribed link in the email or contact us directly.

7. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently gathered information from a child under 16, we will delete that information.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party services you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Please review this policy periodically for updates.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Phone: 551-501-9358
Email: RESTmse@gmail.com
Address: Englewood, NJ 07631

14. Copyright Infringement Policy

Effective Date: March 2025

At Rachel’s Exclusive Spa Treatments and REST Mobile Spa, we respect the intellectual property rights of others. We expect the same in return. This Copyright Infringement Policy explains our process for handling copyright infringement claims. It pertains to any content published on our website, including product descriptions, images, videos, and other materials.

1. Intellectual Property Rights

All content on the Rachel’s Exclusive Spa Treatments and REST Mobile Spa website is protected by copyright. It is also safeguarded by trademark and other intellectual property laws. This includes text, images, logos, graphics, videos, and designs. Unauthorized use, reproduction, or distribution of these materials without the prior written consent of Rachel’s Exclusive Spa Treatments is prohibited.

2. Reporting Copyright Infringements

If you believe that your copyrighted material has been infringed upon by content on our website, please let us know. Submit a notice of infringement to us. Your notice should include the following information:

A detailed description of the copyrighted work(s) that you claim has been infringed.
The specific URL(s) on our website where the alleged infringement is occurring.
Your contact information, including your full name, phone number, and email address.
A statement affirming that you are the copyright owner or an authorized agent of the copyright owner.
A statement that the information provided is accurate and that you are acting in good faith.

Please send the above information to:

Email: restmobilespaevents@gmail.com

Mail: 178 Prospect St. Englewood, NJ 07631
Phone: 551-501-9358

3. Actions Taken in Response to Infringement Notices

Upon receiving valid notice of infringement, we will:

Review the claim and determine if the content in question infringes upon your copyright.
Remove or disable access to the infringing content if we determine whether the claim is valid.
Notify the user who uploaded the content about the claim and give them the opportunity to respond.

4. Counter-Notice Procedure

If you believe that your content has been wrongly removed or disabled due to an infringement claim, you can submit a counter-notice. You have the right to challenge the removal. The counter-notice should include the following:

A detailed description of the material that was removed or disabled. Include where it appeared on our website before it was removed.
A statement, under penalty of perjury. You have a good faith belief that the content was removed by mistake or misidentification.
Your contact information, including your full name, phone number, and email address.
A statement that you consent to the jurisdiction of the federal court in New Jersey. You must also accept service of process from the person who submitted the original infringement notice.

Please send the counter-notice to:

Email: restmobilespaevents@gmail.com

Mail: 178 Prospect St. Englewood, NJ 07631
Phone: 551-501-9358

5. Repeat Infringement

We reserve the right to suspend the accounts of users who repeatedly infringe upon copyrights. We may also terminate their accounts for infringing on other intellectual property rights.

6. Disclaimer

We are not responsible for the content submitted by third parties. We make every effort to ensure that no copyright infringement occurs. However, users are ultimately responsible for the materials they upload or post to our website.

If you have any further questions regarding copyright infringement, please feel free to contact our customer service team. You can reach them at HTTP://myrestevent.com/contact/.

15. Terms and Termination Policy

Effective Date: March 2025

This Terms and Termination Policy outlines the terms under which services, products, and agreements may be terminated. These services are provided by Rachel’s Exclusive Spa Treatments and REST Mobile Spa. By accessing and using our services, you agree to comply with these terms.

1. Agreement to Terms

You agree to abide by these terms and conditions when you book services. The same applies when you purchase products or engage with any of our offerings. These offerings are collectively referred to as the “Services.” This agreement applies to all users of our services, including customers, clients, and website visitors.

2. Term of Agreement

Your agreement with Rachel’s Exclusive Spa Treatments and REST Mobile Spa begins when you book a service. It also begins when you purchase a product or otherwise engage with us. The agreement continues until all obligations under the agreement are fulfilled or terminated in accordance with these terms.

3. Termination by You

You may choose to terminate or cancel your engagement with us at any time, subject to the following conditions:

Cancellation of Services: For booked services, cancellations must be made at least 24 hours in advance to avoid cancellation fees. Cancellations made within 24 hours of the scheduled appointment will incur a 50% cancellation fee. No shows will be charged the full price of the service.
Product Purchases: If you decide to cancel a product order, you must notify us. This has to be done before the order is processed for shipment. Once shipped, products are subject to our return policy.
Subscription Services: If you subscribe to a recurring service or product delivery, you may cancel at any time. Make sure to do so before the next billing cycle. Cancellations should be made at least 7 days prior to the next charge.

4. Termination by Us

We reserve the right to suspend, terminate, or refuse service to you if:

Violation of Terms: You breach any of the terms of this agreement. This can involve payment issues. It also includes failure to adhere to the cancellation policy. Other issues may include inappropriate behavior or misuse of our services.
Non-Payment: If payment for services or products is not received or processed successfully, we may suspend access to future services. We may also terminate product shipments until payment is resolved.
Fraud or Misuse: If we suspect fraudulent activity, we will terminate your access to our services immediately. This includes abuse or other illegal activities associated with your account. We reserve the right to take this action. We will act swiftly to prevent further issues.
Safety Concerns: If we determine that providing services to you may pose a risk to the safety of our staff, we reserve the right to terminate services. This also applies if there is a risk to other customers.

5. Effects of Termination

Upon termination of this agreement by either party, the following will apply:

Termination by You: If you end your service or product order as outlined above, you may be entitled to a refund. You could also qualify for a refund. You might also receive rescheduled service. This depends on the specific circumstances and policies applicable at the time of termination.
Termination by Us: If we terminate this agreement due to a violation of terms, you may forfeit any deposits. Other valid reasons for termination can also lead to forfeiting payments or services rendered.

We will process any outstanding payments or refunds owed at the time of termination. This will be done in accordance with our payment and refund policies.

6. Force Majeure

We are not liable for any delays or failures to perform services. We are also not liable for not fulfilling obligations due to circumstances beyond our control. These include but are not limited to natural disasters, strikes, pandemics, or other unforeseen events. Such events prevent us from providing our services.

7. Dispute Resolution

If a dispute arises under this agreement, we encourage you to contact us directly to resolve the matter. If a resolution cannot be reached, any unresolved dispute may be submitted to binding arbitration in accordance with applicable laws.

8. Changes to the Terms and Termination Policy

We reserve the right to modify or update this policy at any time. Any changes will be posted on our website with the updated effective date. It is your responsibility to review this policy periodically to stay informed of any changes.

9. Contact Information

If you have any questions or concerns about this Terms and Termination Policy, please contact us at:

Email: RESTmse@gmail.com

16. Modifications and Interruptions Policy

Effective Date: March 2025

At Rachel’s Exclusive Spa Treatments and REST Mobile Spa, we are dedicated to providing high-quality products. We also offer exceptional services to our customers. However, there may be occasions when we need to modify or interrupt services and operations. This policy outlines how we handle such changes.

1. Modifications to Products or Services

We reserve the right to make modifications to the products and services we offer, including but not limited to changes in:

Pricing: Prices may change due to seasonal adjustments, new costs, or other business considerations. Updated pricing will be reflected on our website and communicated to customers in advance.
Service Offerings: We may update services. We might discontinue them or introduce new ones based on customer feedback. Business needs or changes in market trends will also influence decisions. We will inform customers of significant changes as soon as possible.
Products: Product formulations, ingredients, or packaging may be modified over time to improve quality or comply with regulatory changes. If there are any significant changes to a product, we will provide prior notice where possible. These changes may affect your purchase.

2. Interruptions to Services

While we strive to provide uninterrupted service, there may be instances where service is temporarily unavailable due to factors beyond our control, including:

Technical Issues: Our website or mobile service may experience temporary outages or disruptions. We aim to resolve these issues as quickly as possible to minimize inconvenience to our customers.
Force Majeure: Events such as natural disasters, strikes, or government actions may cause delays. Other unforeseen circumstances can also interrupt our ability to provide products and services. In such cases, we will make reasonable efforts to notify customers and resume operations as soon as possible.
Service Availability: REST Mobile Spa services may be interrupted or unavailable due to local restrictions. Staffing issues or other operational challenges can also cause disruptions. We will do our best to notify customers of any disruptions, and rescheduling options will be provided where possible.

3. Customer Notifications

We will make every reasonable effort to notify our customers of any significant modifications. We will also inform them of interruptions to products, services, or website functionality. This may include:

Emails or SMS notifications
Updates posted on our website or social media platforms
Direct communication with affected customers in the case of appointments or orders

4. Compensation or Refunds

If a modification or interruption to our products or services significantly impacts your experience, we will assess the situation. We will evaluate it on a case-by-case basis. Potential remedies may include:

Offering a rescheduled service appointment or alternate product of equal value
Issuing a partial or full refund if applicable
Providing a discount on future services or products

We will work with each customer to ensure satisfaction. However, we are not responsible for indirect or consequential damage caused by modifications or interruptions.

5. Right to Modify This Policy

Rachel’s Exclusive Spa Treatments and REST Mobile Spa reserve the right to update this policy. They may also modify or change it at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly.

17. Governing Law Policy

Effective Date: March 2025

At Rachel’s Exclusive Spa Treatments and REST Mobile Spa, we are committed to providing high-quality services and products. We adhere to applicable laws and regulations. By using our website and mobile services, you agree to the following Governing Law Policy:

1. Jurisdiction

This Policy is governed by the laws of [State/Country]. All transactions, purchases, or agreements made via our website or mobile services are under these laws. They shall be construed in accordance with these laws, without regard to its conflict of law principles.

2. Dispute Resolution

If any dispute, claim, or controversy arises from your use of our services, products, or this Agreement, we encourage resolution through amicable discussions. We suggest having friendly conversations to resolve issues. If a dispute cannot be resolved through informal discussions, it shall be resolved exclusively through arbitration or mediation, as agreed by both parties, in accordance with the rules of [Arbitration Organization, e.g., American Arbitration Association].

3. Venue

Any legal action, suit, or proceeding under this Agreement shall be instituted in the state courts located in Bergen County. It can also be instituted in the federal courts located in New Jersey. By using our services and website, you consent to the exclusive jurisdiction of these courts. You waive any objection to the venue or convenience of such courts.

4. Compliance with Laws

Both Rachel’s Exclusive Spa Treatments and REST Mobile Spa agree to comply with all applicable federal, state, and local laws. Customers using our services also agree to comply with these laws. This includes regulations in the United States and any other relevant jurisdiction.

5. Severability

If any part of this Governing Law Policy is found to be invalid, unenforceable, or illegal, the other portions will remain in full force. They will still be effective. They shall continue to have effect. The invalid or unenforceable provision will be changed to make it enforceable. It will be aligned with the intent of the original provision.

6. Modifications

We reserve the right to update or modify this Governing Law Policy at any time. Changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Policy periodically to stay informed of any updates.

7. Contact Information

For any questions regarding this Governing Law Policy or any related matters, please contact our customer service team at:

Phone: 551-501-9358
Email: restmobilespaevents@gmail.com

18. Dispute Resolution Policy

Effective Date: March 2025

At Rachel’s Exclusive Spa Treatments and REST Mobile Spa, we are dedicated to providing a positive experience. Our commitment is to deliver a professional environment for all our customers. In the event of a dispute, we aim to resolve the issue in a fair, timely, and amicable manner. This Dispute Resolution Policy outlines the steps to follow if you have any issues with our products or services.

1. Informal Resolution

We encourage customers to first attempt to resolve any disputes informally by contacting our customer service team. If you have concerns or issues related to your service or product, please reach out to us as soon as possible via:

Phone: 551-501-9358
Email: restmobilespaevents@gmail.com
Contact Form: HTTP://myrestevent.com/contact/

Our team will work with you to address your concerns promptly and professionally. We value feedback and will make every effort to resolve the issue to your satisfaction.

2. Formal Complaint Procedure

If an issue cannot be resolved informally, customers are welcome to file a formal complaint. To submit a formal complaint, please send a detailed description of the issue, including:

Your name and contact information
The nature of the dispute (e.g., product, service, billing)
Any relevant dates or documentation (receipts, invoices, communication records)
The desired resolution or outcome

Formal complaints should be sent to:

Email: restmobilespaevents@gmail.com
Mail: 178 Prospect St. Englewood NJ 07631

Our team will acknowledge receipt of your complaint within 3 business days. We will also work toward a resolution within 10 business days.

3. Mediation and Arbitration

If the dispute remains unresolved after the informal and formal complaint process, the parties agree to try resolving it through mediation. Mediation will be attempted as a resolution step. They will do this before resorting to arbitration or litigation.

Mediation: A neutral third-party mediator will be chosen by mutual agreement to assist in resolving the dispute. Mediation is non-binding, and both parties must agree to the terms of any settlement.
Arbitration: If mediation is unsuccessful, the dispute will be submitted to binding arbitration. Arbitration will be conducted in accordance with the rules of [Insert arbitration service, e.g., American Arbitration Association], and the decision of the arbitrator will be final and enforceable by law. The costs of arbitration will be split equally between the parties, unless otherwise determined by the arbitrator.

4. Governing Law

This Dispute Resolution Policy shall be governed by the laws of [Insert state or country]. It shall be construed in accordance with those laws without regard to its conflict of law principles.

5. Exclusions

This Dispute Resolution Policy does not apply to any intellectual property rights, legal actions related to debt recovery, etc. These matters may be addressed through the appropriate legal channels.

6. Contact Information

For any questions or additional information regarding this Dispute Resolution Policy, please contact our customer service team:

Phone: 551-501-9358
Email: restmobilespaevents@gmail.com

19. Corrections Policy

Effective Date: March 2025

At Rachel’s Exclusive Spa Treatments and REST Mobile Spa, we aim to provide you with the best service. We also use high-quality products. However, we understand that errors may occasionally occur. This Corrections Policy outlines the procedures for handling mistakes, adjustments, and corrections related to your orders and services.

1. Product Order Corrections

While we aim to ensure accurate orders, mistakes may occur during the processing and shipment of products. In the event of an error with your product order, we ask that you notify us as soon as possible. Our team will work quickly to rectify any mistakes, including:

Incorrect Products Sent: If you receive the wrong product, please contact us within 7 days of delivery. We will arrange a return or exchange of the product at no additional cost to you.
Damaged Products: If your product arrives damaged or defective, please report it within 7 days of delivery. We will provide you with a return label and either a replacement or a full refund based on your preference.
Missing Items: If an item is missing from your order, please reach out within 7 days. We will promptly investigate and ship the missing item to you.

2. Service Corrections

We take great pride in the quality of our services provided through REST Mobile Spa and Rachel’s Exclusive Spa Treatments. If you feel that the service was not delivered as expected or there was a mistake during your appointment, we request that you:

Contact Us Promptly: Please reach out within 48 hours of receiving your service to inform us of any concerns. We will review the details of your experience and make necessary adjustments.
Resolution Options: Depending on the nature of the issue, we will offer one or more of the following corrective actions:
- Re-scheduling the service at no additional charge.
- Offering a partial or full refund if the service provided did not meet the agreed-upon expectations.
- Providing a complimentary service or product to make up for the inconvenience.

3. Incorrect Billing

If there are billing errors, such as incorrect charges or discrepancies in the total amount, please notify us within 7 days of receiving your invoice. You can also inform us within 7 days of receiving your statement. We will review the charges and issue any necessary corrections, including:

Overcharges: If an overcharge is detected, we will issue a refund or credit for the excess amount paid.
Undercharges: If a charge is missed, we will notify you promptly and provide instructions for settling the additional payment.

4. Payment Corrections

If there is an error with the payment (such as being charged incorrectly), please contact us immediately. We will investigate the issue and resolve it by issuing a refund or adjusting the payment details accordingly.

Disputes: If you have a payment dispute, please contact us within 7 days of receiving the transaction. We will work directly with you and any payment processors involved to resolve the matter.

5. How to Request a Correction

To request a correction, please contact our customer service team as soon as possible:

Phone: 551-501-9358
Email: RESTmse@gmail.com

Please include the following information when contacting us:

Your order or service number
A detailed description of the issue
Photos of any damaged products or services (if applicable)

6. Additional Notes

Any correction requests must be submitted within the timeframes listed above to be eligible for resolution.
All corrections will be handled promptly and in good faith to ensure your satisfaction.

20. Disclaimer Policy

Effective Date: March 2025

At Rachel’s Exclusive Spa Treatments and REST Mobile Spa, we strive to provide you with the best service. We also aim to offer high-quality products. However, we understand that errors may occasionally occur. This Corrections Policy outlines the procedures for handling mistakes, adjustments, and corrections related to your orders and services.

1. Product Order Corrections

Incorrect Products Sent: If you receive the wrong product, please contact us within 7 days of delivery. We will arrange a return or exchange of the product at no additional cost to you.
Damaged Products: If your product arrives damaged or defective, please report it within 7 days of delivery. We will provide you with a return label and either a replacement or a full refund based on your preference.
Missing Items: If an item is missing from your order, please reach out within 7 days. We will promptly investigate the issue. Then, we will ship the missing item to you.

2. Service Corrections

Contact Us Promptly: Please reach out within 48 hours of receiving your service to inform us of any concerns. We will review the details of your experience and make necessary adjustments.
Resolution Options: Depending on the nature of the issue, we will offer one or more of the following corrective actions:
- Re-scheduling the service at no additional charge.
- Offering a partial or full refund if the service provided did not meet the agreed-upon expectations.
- Providing a complimentary service or product to make up for the inconvenience.

3. Incorrect Billing

If there are billing errors, such as incorrect charges or discrepancies in the total amount, please notify us. Do so within 7 days of receiving your invoice or statement. We will review the charges and issue any necessary corrections, including:

Overcharges: If an overcharge is detected, we will issue a refund or credit for the excess amount paid.
Undercharges: If a charge is missed, we will notify you promptly and provide instructions for settling the additional payment.

4. Payment Corrections

Disputes: If you have a payment dispute, please contact us within 7 days of receiving the transaction. We will work directly with you and any payment processors involved to resolve the matter.

5. How to Request a Correction

To request a correction, please contact our customer service team as soon as possible:

Phone: 551-501-9358
Email: RESTmse@gmail.com

Please include the following information when contacting us:

Your order or service number
A detailed description of the issue
Photos of any damaged products or services (if applicable)

6. Additional Notes

Any correction requests must be submitted within the timeframes listed above to be eligible for resolution.
All corrections will be handled promptly and in good faith to ensure your satisfaction.

Disclaimer Policy

Effective Date: March 2025

At Rachel’s Exclusive Spa Treatments and REST Mobile Spa, we value transparency and clarity. Please read the following disclaimer carefully. It outlines the terms and conditions governing your use of our website and services.

1. General Information

The information provided on our website is for general informational purposes only. It is also related to our services, products, and treatments. We strive to ensure that all content is accurate and up to date. However, we make no representations or warranties about the accuracy. We do not guarantee the completeness or reliability of the information provided.

2. No Medical Advice

The services and products offered by Rachel’s Exclusive Spa Treatments and REST Mobile Spa are meant solely for relaxation. They are also intended for wellness and cosmetic purposes. We do not provide medical advice or treatments, and our offerings are not a substitute for professional medical care. Always consult with a healthcare provider before starting any new treatment or skincare regimen. This is especially important if you have underlying health conditions or concerns.

3. Product and Service Results

Individual results from products and services may vary. We cannot guarantee specific results from the use of our products or services. Skin, hair, and body reactions depend on individual factors. We aim to provide high-quality and effective products and services. However, we do not guarantee the same results for all customers.

4. Allergies and Sensitivities

The customer must inform us of any known allergies or sensitivities. This should be done before purchasing products or booking services. Rachel’s Exclusive Spa Treatments and REST Mobile Spa are not responsible for any allergic reactions. They are also not responsible for any sensitivities resulting from the use of our products or services. We recommend that you perform a patch test prior to using any skincare products.

5. Website Content

All content on our website, including text, images, and other materials, belongs to Rachel’s Exclusive Spa Treatments. It is protected by copyright laws. You may not use, reproduce, or distribute any content from our website without prior written consent.

6. External Links

Our website may contain links to third-party websites. These links are provided for convenience. We do not endorse or control these external websites. We also do not assume any responsibility for their content or practices. By using these links, you acknowledge our non-responsibility for any damage or loss. Such damage or loss may result from the use of these third-party websites.

7. Limitation of Liability

To the fullest extent permitted by law, Rachel’s Exclusive Spa Treatments and REST Mobile Spa shall not be liable for any damage. They are not liable for injuries or losses. These may arise from the use of our products, services, or website. This includes direct or indirect damages. It also includes incidental, special, or consequential damages. These may arise from negligence, breach of contract, or any other legal theory.

8. Product Availability

All products and services are subject to availability. Rachel’s Exclusive Spa Treatments and REST Mobile Spa reserve the right to discontinue any product at any time. They may also discontinue any service at any time without notice. We are not liable for any changes in product availability or any issues arising from discontinued items.

9. Booking Services

By booking a service through REST Mobile Spa, you acknowledge that you are responsible for providing accurate information. This includes your service location and any health or allergy information. Such information may impact your treatment. We reserve the right to refuse service based on health concerns or other considerations. We are not liable for any inconvenience caused by inaccurate or incomplete information.

10. Changes to this Policy

We reserve the right to update or modify this Disclaimer Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” By continuing to use our services or website after such changes are made, you agree to the updated terms.

11. Contact Information

If you have any questions or concerns regarding this Disclaimer Policy, please contact us at:

Phone: 551-501-9358
Email: RESTmse@gmail.com

21. Limitations of Liability Policy

Effective Date: March 2025

At Rachel’s Exclusive Spa Treatments and REST Mobile Spa, we are dedicated to delivering exceptional services and high-quality products. However, please review the following limitations of liability. They outline our responsibilities and the extent of our liability. This is in connection with your use of our services and products.

1. Limitation of Liability for Services

By booking and/or receiving services from Rachel’s Exclusive Spa Treatments or REST Mobile Spa, you acknowledge and agree that:

No Guarantees on Results: We do not guarantee specific results from the services provided. We strive to offer the highest quality experience. However, results may vary based on individual circumstances. These include skin or hair type, personal health, and other factors outside of our control.
Risk of Use: You agree to use our services at your own risk. By using our services, you confirm that you do not have any medical conditions. You also confirm that you do not have allergies that would prevent you from safely receiving the treatment. If you have any concerns or pre-existing conditions, it is your responsibility to inform us prior to receiving any service.
Limitations on Damages: If you are dissatisfied with a service, our liability is limited to a refund. You will receive a refund of the price paid for that specific service. Rachel’s Exclusive Spa Treatments and REST Mobile Spa will not be liable for any indirect, incidental, or special damage. This includes consequential damage like lost profits, lost business, or personal injury. These arise from the use or inability to use our services.

2. Limitation of Liability for Products

Product Use: Products purchased through Rachel’s Exclusive Spa Treatments are intended for external use only. You are responsible for reviewing product ingredients and conducting a patch test if necessary. If you experience any allergic reaction or irritation, discontinue use immediately and consult a healthcare professional.
Product Warranty: We offer a 30-day return policy for unopened and unused products. Our liability for any product defects is limited. We offer either a refund or a replacement of the product. This is in accordance with our return policy. We do not assume liability for damages arising from misuse, improper handling, or failure to follow instructions provided.
Limitations on Damages: Rachel’s Exclusive Spa Treatments and REST Mobile Spa will not be liable for any direct damages related to the purchase of any products. They will not be responsible for indirect or incidental damages from product use. This also includes special or consequential damages. Examples include damages for loss of profits, use, data, or other intangible losses.

3. Third-Party Services

Rachel’s Exclusive Spa Treatments and REST Mobile Spa may occasionally partner with third-party vendors. This collaboration is for certain services or products. In such cases, we are not responsible for any third-party service provider’s actions or omissions. Any third-party products or services you purchase, or use are subject to the terms and conditions of those providers.
We are not liable for any errors, delays, or interruptions that arise from the actions of third-party service providers.

4. Force Majeure

We are not liable for any delay or failure to fulfill our obligations under these terms. This applies if the failure is due to circumstances beyond our reasonable control. Such circumstances include natural disasters, accidents, and strikes. They also include acts of government, pandemics, or any other cause beyond our control.

5. Indemnification

By using our services or products, you agree to indemnify, defend, and hold harmless Rachel’s Exclusive Spa Treatments. You also agree to do this for REST Mobile Spa, our employees, contractors, agents, and affiliates. This applies to any claim, loss, damage, liability, or expense (including attorney’s fees). It arises from your use of our services or products or any violation of this policy or applicable law.

6. Modifications to This Policy

We reserve the right to modify or update this Limitations of Liability Policy at any time. Any changes will be posted on our website. The updated policy will be effective as of the date of posting. It is your responsibility to review this policy periodically to ensure you are aware of any updates.

7. Governing Law

This policy is governed by the laws of the state/country where Rachel’s Exclusive Spa Treatments and REST Mobile Spa operate. These laws apply to any disputes related to it. These laws are applied without regard to its conflict of law principles.

8. Contact Information

If you have any questions regarding our Limitations of Liability Policy, please contact us at:

Phone: 551-501-9358
Email: restmobilespaevents@gmail.com
Address: 178 Prospect St., Englewood NJ 07631

22. Indemnification Policy

Effective Date: March 2025

At Rachel’s Exclusive Spa Treatments and REST Mobile Spa, we aim to provide each client with safety. We also strive to ensure an enjoyable experience. This Indemnification Policy outlines the responsibilities of our clients. These responsibilities concern any claims, damages, or legal actions that may arise from using our services or products.

1. Client’s Indemnification Obligation

By using our services or purchasing products, you agree to indemnify, defend, and hold harmless Rachel’s Exclusive Spa Treatments and REST Mobile Spa (and its affiliates, employees, officers, agents, and partners) from and against any and all claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising from:

Your violation of any terms of use, policies, or guidelines provided by Rachel’s Exclusive Spa Treatments and REST Mobile Spa.
Any claims made by third parties resulting from your use of our services or products.
Our services or products can cause injury, damage, or loss to you, your guests, or others. This includes, but is not limited to, personal injury, property damage, or other losses.
Any misuse or unauthorized use of our services or products.

2. Scope of Indemnification

This indemnification policy applies to all actions, damages, claims, or liabilities related to the following:

Services: Any spa treatments, mobile spa services, or wellness services provided by Rachel’s Exclusive Spa Treatments and REST Mobile Spa.
Products: Any items purchased through our website or mobile services, including skincare and hair care products.
Interactions with Employees and Contractors: Any interactions with our employees occur during the delivery of our services or products. The same applies to contractors and agents.

3. Exclusions

This indemnification policy does not apply if Rachel’s Exclusive Spa Treatments or REST Mobile Spa is directly at fault. This can occur due to negligence or misconduct, resulting in harm to you or others. In such instances, we will adhere to our liability policy and work to resolve the issue accordingly.

4. Limitation of Liability

We take every precaution to ensure that our services and products are safe and of the highest quality. However, we are not responsible for unforeseeable accidents. We are not responsible for any injuries or damage that may occur during the use of our services or products. By using our services and products, you acknowledge and accept these terms.

5. Agreement to Arbitrate

If any dispute, claim, or legal action arises from using our services or products, both parties agree to resolve it. They will do this through arbitration. This method is preferred over litigation. The process will follow the rules of the American Arbitration Association (AAA). This will be the exclusive remedy for any disputes.

6. Contact Information

If you have any questions regarding this Indemnification Policy or if you wish to discuss any concerns, please contact us at:

Phone: 551-501-9358
Email: restmobilespaevents@gmail.com

23. User Data Policy

Effective Date: March 2025

At Rachel’s Exclusive Spa Treatments and REST Mobile Spa, we prioritize your privacy and the security of your personal data. This User Data Policy explains how we collect your personal information. It describes how we use, protect, and share it when you use our website and services.

1. Information We Collect

We collect various types of information to provide you with a personalized and seamless experience. The information we collect may include:

Personal Identification Information: Name, email address, phone number, postal address, and payment details (e.g., credit card information).
Service Preferences: Information related to the products or services you order. This includes booking details and service preferences. It also covers past service history.
Technical Data: IP address, browser type, device information, and usage data, which we collect to improve our website and services.

2. How We Use Your Data

We use your data for the following purposes:

To Provide Services: To process your service bookings, product orders, and any other requests you make.
To Improve User Experience: To personalize your experience and improve our products and services.
Communication: To send you order confirmations, appointment reminders, promotional offers, and customer support messages.
Marketing: With your consent, we may use your data to send newsletters, offers, and updates. You can unsubscribe at any time.

3. How We Protect Your Data

We take the security of your personal information seriously. We implement industry-standard security measures. These include encryption, firewalls, and secure servers. They protect your data from unauthorized access, alteration, or destruction.

Payment Information: We use secure payment processors to handle your payment details. Your credit card information is not stored on our servers.
Data Retention: We retain your personal data only as long as necessary. We do this to fulfill the purposes outlined in this policy. We also comply with legal requirements.

4. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with the following:

Service Providers: Third-party vendors who help us process payments, deliver services, or assist with marketing. These vendors are obligated to protect your data and use it solely for the purposes outlined in this policy.
Legal Compliance: If required by law, we may disclose your data. This could be in response to legal requests such as subpoenas, court orders, or other legal processes.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your user experience on our website. These technologies help us analyze website traffic, track user activity, and personalize content. By using our website, you consent to our use of cookies.

You can control cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of the site.

6. Your Rights

You have the right to:

Access and Update Your Data: You can request access to your personal data. You can also correct your data or delete it by contacting us at the details provided below.
Withdraw Consent: If you have consented to receive marketing communications, you can withdraw your consent at any time. You may do this by unsubscribing from emails or by contacting us directly.
Data Portability: You can request a copy of your data in a portable format.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that a child has provided us with personal information, we will act to delete that information. We will do this as soon as possible.

8. Changes to This Policy

We may update this User Data Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

9. Contact Us

If you have any questions, concerns, or requests regarding your data or this policy, please contact us at:

Phone: 551-501-9358
Email: restmobilespaevents@gmail.com

24. Electronic Communications, Transactions, and Signatures Policy

Effective Date: March 2025

You agree to the terms and conditions outlined in this policy by using the services of Rachel’s Exclusive Spa Treatments and REST Mobile Spa. This includes making a purchase, booking a service, or communicating with us electronically. This policy governs the use of electronic communications and transactions, including your electronic signature.

1. Electronic Communications

You visit our website, send us an email, or contact us in any electronic way. In doing so, you are communicating with us electronically. You consent to receive communications from us electronically. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirements. These communications meet the requirement that such communications be in writing.

These communications may include, but are not limited to:

Order confirmations
Service bookings and cancellations
Promotional offers
Customer service inquiries
Payment receipts

You acknowledge and agree that all such electronic communications will have the same legal effect. This is true as if they were provided in physical, written form.

2. Transactions

You make an offer to purchase the selected items or services by placing an order for products or services on our website. This also applies when you order via our mobile service. The purchase is under the terms and conditions outlined on our site. We reserve the right to accept or reject your offer at our sole discretion.

Once your payment is successfully processed, and your order or service is confirmed, you will receive an electronic acknowledgment. This acknowledgment confirms your transaction. This acknowledgment does not constitute an acceptance of your offer but indicates that we have received your order or booking. A contract is formed only when your order or booking is confirmed and processed.

3. Electronic Signatures

By engaging in any transaction on our website, you agree to the legal validity of your electronic signature. It will have the same effect as a physical signature. This includes ordering products, booking services, or agreeing to terms and conditions. This includes, but is not limited to, confirming the acceptance of our terms and conditions and making purchases.

Your electronic signature may be recorded. It can be used for any necessary purposes related to processing your transaction. It may also be used for providing services. Additionally, it can fulfill legal or regulatory requirements. You waive any right to challenge the validity of your electronic signature under applicable laws.

4. Consent to Receive Communications Electronically

You consent to receive all communication related to your transaction, service bookings, promotions, and general business matters through electronic means. These include email or notifications on our website or app. This consent does not alter your right to withdraw consent for specific types of communications in accordance with applicable laws.

5. Record-Keeping

All electronic communications, transactions, and signatures will be stored in our system as records of your interactions with us. You acknowledge and agree that we are under no obligation to maintain copies of any such communications. We do not keep these records beyond the required retention period as determined by applicable law.

6. Withdrawal of Consent

You may withdraw your consent to receive electronic communications at any time. To do so, contact our customer service team at [Insert contact details]. However, this may affect your ability to make purchases. It may also affect your ability to book services or use other features of our website or mobile services.

7. Security

We take appropriate measures to protect the security of your personal information. We also ensure that our electronic transactions are conducted safely. However, by engaging in electronic communications and transactions, you acknowledge this fact: No method of electronic communication is entirely secure. No transaction is completely safe. We cannot guarantee the absolute security of your data.

8. Governing Law and Dispute Resolution

25. California Users and Residents Policy

Effective Date: March 2025

This policy is for all California residents. This policy covers those who use the services and products offered by Rachel’s Exclusive Spa Treatments. It also includes the REST Mobile Spa (“we,” “us,” or “our”). As a California resident, you have certain rights. You also have protections under the California Consumer Privacy Act (CCPA) and other state laws. Below we outline how these apply to your use of our services, website, and mobile services.

1. California Consumer Privacy Act (CCPA) Rights

As a California resident, you have the following rights under the CCPA:

Right to Know: You have the right to request that we disclose the categories of personal information we have collected. You can ask about the purposes for which the information was collected. You can also inquire about the sources from which we collected that information.
Right to Delete: You have the right to request that we delete your personal information. However, there are certain exceptions. These include situations where the information is necessary for our business operations or legal obligations.
Right to Opt-Out of Sale of Personal Information: We do not sell your personal information. However, if we do, you have the right to opt out of the sale of your personal information.
Right to Non-Discrimination: You have the right to request and receive services or products. You will not be discriminated against for exercising your rights under the CCPA.

To exercise any of these rights, please contact us at [Insert Contact Information]. We will respond to your requests within the timeframes required by the law.

2. Collection of Personal Information

In accordance with the CCPA, we collect certain personal information when you visit our website or engage with our services. This may include, but is not limited to:

Personal Identification Information: Name, email address, phone number, mailing address.
Transaction Data: Payment information, purchase history, and services booked.
Usage Data: Information about how you interact with our website and services. This includes browsing activity, IP address, device information, and cookies.

We collect this information for the purpose of providing services, processing transactions, improving user experience, and fulfilling legal obligations.

3. California “Shine the Light” Law

Under California’s “Shine the Light” law, residents of California may request information. They can inquire about the personal data we have shared with third parties for direct marketing purposes. If you are a California resident and would like to request this information, please send your request to:

Email: restmobilespaevents@gmail.com
Mailing Address: 178 Prospect St., Englewood NJ 07631

Requests will be processed in accordance with California law.

4. Do Not Track (DNT) Signals

Our website may collect data through cookies and similar technologies for analytics, marketing, and personalization purposes. You can opt out of tracking if you are a California resident. Adjust your browser settings to enable the “Do Not Track” (DNT) signal.

5. Children’s Privacy

We do not knowingly collect personal information from children under the age of 16. If you believe we have inadvertently collected such information, please contact us immediately. This will allow us to take appropriate action to delete it.

6. Data Retention

We retain personal information only as long as necessary. This is to fulfill the purposes for which it was collected. It is also kept as required by law. If you request the deletion of your personal information, we will take reasonable steps to comply. However, we may need to retain your data for business or legal purposes.

7. California Privacy Rights for Minors

If you are a California resident and under the age of 18, you have the right to request content removal. This content includes what you have posted on our website. To request removal, please contact us at HTTP://myrestevent.com/contact/ with specific details about the content you wish to remove.

8. Changes to the Policy

We reserve the right to update this policy at any time in compliance with applicable laws. Any changes will be posted on our website, and we will notify you of significant updates.

9. Contact Us

If you have any questions or concerns about this policy or our practices concerning your personal information, please contact us at:

Email: restmobilespaevents@gmail.com

25. Miscellaneous Policy & Contact Information

Effective Date: March 2025

At Rachel’s Exclusive Spa Treatments and REST Mobile Spa, we strive to create a seamless experience. We aim to provide an enjoyable and professional service for all clients. This policy outlines additional terms and conditions that govern our services and products.

1. Right to Refuse Service

We reserve the right to refuse service to any client who violates our policies. This includes those who engage in inappropriate behavior. It also includes anyone presenting a risk to our staff, other clients, or our business operations. Discrimination or harassment in any form will not be tolerated.

2. Health and Safety

Clients are responsible for disclosing any allergies, skin conditions, or medical concerns that may affect the service provided.
For safety reasons, we may refuse to perform certain treatments if they are deemed unsuitable for the client’s health condition.
All tools and equipment are sanitized according to industry standards to ensure a clean and safe experience.

3. Mobile Spa Services – Accessibility & Parking

For mobile services provided by REST Mobile Spa:

Clients must ensure adequate space and accessibility for setting up.
Parking must be provided or easily accessible near the service location. Any parking fees are the responsibility of the client.
If the location is unsafe upon arrival, our team reserves the right to cancel the appointment. There will be no refund if the location is inaccessible.

4. Intellectual Property & Brand Use

All logos, branding, product names, and service materials associated with Rachel’s Exclusive Spa Treatments and REST Mobile Spa belong solely to our business. These materials are our exclusive property. Unauthorized use, reproduction, or distribution of our brand assets is strictly prohibited.

5. Liability Disclaimer

We take every precaution to ensure quality service. We focus on safe product usage. However, we are not responsible for any adverse reactions. We are not liable for injuries or damage that result from improper use of our products or services.
Clients assume responsibility for their own well-being during treatments and are encouraged to follow all the after-care instructions provided.

6. Changes to Policies

We reserve the right to modify, update, or change any of our policies at any time. Changes will be posted on our website, and it is the client’s responsibility to review the policies periodically.

7. Force Majeure

We are not liable for delays or cancellations due to unforeseen circumstances beyond our control. These include extreme weather, natural disasters, government restrictions, or other emergencies. In such cases, we will make reasonable efforts to reschedule services.

8. Governing Law

These policies are governed by the laws of [State/Country]. Any disputes shall be resolved in accordance with local legal procedures.

9. Contact Information

For questions or concerns regarding our policies, please contact us at:
Email: RESTmse@gmail.com
Phone: 551-501-9358
Website contact link: HTTP://myrestevent.com/contact/

Rachel's Exclusive Spa Treatments

Rachel's Exclusive Spa Treatments

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